Incident / service management / ITIL
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We have found 40 freelancers for category Incident / service management / ITIL
Support & Service Specialist
As a highly qualified and experienced consultant, I provide top-notch consulting services to businesses seeking to achieve their goals. With a proven track record of success, I have accumulated...
SQL 10 2nd & 3rd level support 10 Incident management 10 Change management 8 Service-level-management (SLA) 10 ServiceNow 10 Jira 3 ITIL 10 Agile development 5
Resilience Specialist with focus on Crisis , BCM, ITSCM
Resilience Expert to fast track your efforts in becoming efficient and protected. Here to support you in building your Continuity Management, train and exercise your Crisis Management Team or help...
Crisis management 10 Business continuity management (BCM) 8 IT service management (ITSM) 5 ITIL 5 ITSCM 7 Risk management 8
Project Manager
A highly experienced Senior Manager with over 15 years of expertise in portfolio management, finance transformation, and business analytics within the Financial Services industry. Demonstrated...
Project management (IT) 15 Amazon Web Services (AWS) 10 Pega 7 Plattform 7 Microsoft Azure 10 Google Cloud 5 ITIL 10 Enterprise project management (EPM) 15 Agile development 15 SCRUM 15 Kanban (development) 15
IT Support Manager
I've been in IT Support for 6 years now, including management in the last 2 years. I've always had a passion for helping others, and whilst i'm skilled technically, i think my prowess is in my...
Microsoft Office 365 6 G-suite 6 ITIL 6
Cyber Security Consultant
A diligent and enthusiastic Security/Operational Delivery Manager with 19 + years of experience in delivering strategic programmes and complex ICT systems in telecoms, technology, government and...
ITIL 20 IT-Governance 15 Project management 15 Continuous Delivery (CDE) 10 DIN EN ISO 27001 5 SbD 2 GRC 5 Service Design and Delivery 10 Continuous Improvement 10 Strategic corporate planning 8
Product Service Manager & Business Intelligence
Accomplished professional with extensive experience in maximising process developments across global service networks. Remarkable efficiency in devising advanced data analysis and predictive...
SQL 4 Microsoft Office 365 5 MS Office (user know-how) 10 Salesforce 6 Data analysis 10 Telecommunications / networks 10 Service management 15 Maintenance, repair and operations (MRO) 15 Account management 10 Process control 10
IT Service Manager
In my previous roles as well as managing a service and delivering at a high level I was also tasked with the Business continuity and Disaster Recovery process for the account. This involved high...
Service management 5 Data analysis 10 CRM (Customer Relationship Management) 5 SQL 10
Solution Architect / Bid Writer
A flexible, self-motivated individual with a sustained track record in Service Delivery Consultation and Management, ITSM Solution Architecture and Transformation within IT Operations. Proven ability...
Verified references: 1
ITIL 15 IT service management (ITSM) 10 Bid- / proposal management 3 Management 5 SIAM 5
IT Infrastructure | Cloud | Security Solution Architect
As a seasoned Solution Architect with over 15 years of experience in the IT industry, I possess the necessary qualifications and expertise to excel in any position related to cloud migration,...
Cloud Architecture 5 TOGAF 5 Cloud Services 5 Cloud Migration 5 ITIL 5 Cyber security 10 Data center 10 IT Infrastructure 15 Data center migration 5 Microsoft Azure 5
IT Infrastructure & Cloud Project & Delivery Manager
I am a Business focus leader with proven accomplishments in the productive leadership of IT Infrastructure Management and Public Cloud services, combined with strong business knowledge. Consistently...
IT service management (ITSM), Cloud 15 Cloud computing 13 ITIL 15 Prince 2 12 Project management (IT) 13 Microsoft System Center Operations Manager (SCOM) 13 Presales 10 Service-level-management (SLA) 13 Amazon Web Services (AWS) 11 IT service charges 11