IT Infrastructure & Cloud Project & Delivery Manager

Personal summary

I am a Business focus leader with proven accomplishments in the productive leadership of IT Infrastructure Management and Public Cloud services, combined with strong business knowledge. Consistently managed complex business initiatives and operations through strategic planning, conceptualizing, developing, and implementing leading edge IT solutions to meet business priorities and opportunities. I’m able to demonstrate business acumen with necessary financial budget controls and opportunities on how technology can help business run in an efficient way. Experience in building, motivating, retaining, and leading high performance teams comprising exceptionally talented professionals and geographically distributed across globe. I possess strong IT Service Transition/Delivery/Operations management, Presales, IT Project Management and formulate strategies for implementing efficient processes resulting in better service quality and customer satisfaction. Ability to communicate effectively with C-level executives and business leaders, work in partnership with multiple groups to meet the needs of the large organizations in support of business objectives.

Skills

IT service management (ITSM), Cloud15 Cloud computing13 ITIL15 Prince 212 Project management (IT)13 Microsoft System Center Operations Manager (SCOM)13 Presales10 Service-level-management (SLA)13 Amazon Web Services (AWS)11 IT service charges11