Privacy Policy

1. Operator

The responsible party within the meaning of the data protection laws and operator of the website and the mobile applications www.freelance.co.uk is:

freelance.de GmbH
Nymphenburger Str. 70
D-80335 München

Legal form: GmbH
Commercial Register of the Munich Local Court, HRB no.: 163159
VAT ID: DE249514681
Managing Director: Robin Gollbach

If you have any questions about data protection, wish to exercise your rights as a data subject or wish to withdraw consent, you can contact our data protection officer at [email protected] or on +49-89-215378299.

(Note: In order not to impair the flow of reading, only the masculine form is mentioned here and in the following explanatory text, but the feminine and other forms are always equally meant).

Table of contents

To get an overview of the collection and processing of personal data and for faster navigation, please use the following table of contents:

(Note: In order not to impair the flow of reading, only the masculine form is mentioned here and in the following contract text, but the feminine and other forms are always equally meant).

2. Basis and handling of personal data

2.1. Age of majority and legal capacity

You can only effectively consent to the collection, processing and use of your data when you reach the age of majority and have legal capacity. For this reason, the operator cannot store your data on this website if you are not yet 18 years old. By submitting this privacy policy, you declare that you are legally competent after reaching the age of majority. Parents or guardians are responsible for protecting the privacy of their children.

2.2. Purpose and legal basis of the processing

The operator processes your data for these purposes (Art. 13 para. 1c GDPR):

  • For the initiation of a service, work, labour or other employment relationship between the freelancer and the project provider via a project

  • For the presentation of freelancer and employee profiles

  • For the presentation of projects and company profiles

  • For contract and payment processing

  • Organisation of office and administration tasks

  • For notifications, possibly sales / promo (promotional information)

  • For customer and invoice management, time recording, reporting

  • For customer support

  • Contract management (establishment of contact, negotiating and concluding contracts as well as administration and control)

  • Insurance cover for property damage, material damage and personal injury (selected projects)

The processing of your data is based on the following legal grounds:

  • There is consent (Art. 6 para. 1 lit. a GDPR)

  • They are necessary for the fulfilment of the contract (Art. 6 para. 1 lit. b GDPR)

  • There is a legitimate interest (Art. 6 para. 1 lit. f GDPR)

The processing is not absolutely necessary to protect the legitimate interests of the controller or a third party (Art. 13 para. 1 lit. d GDPR). In the case of individual product functions or services, a legitimate interest (Art. 6 para. 1 lit. f GDPR) must be assumed, as otherwise these are not available or only available to a limited extent. Further information on legitimate interest can be found in the respective chapters.

2.3. Handling personal data

For the services of freelance.co.uk, personal data will be collected from you and used. This data is stored internally in a database by the operator. No data is collected from children.

The operator only handles personal data insofar as this is possible in accordance with data protection regulations. In doing so, he endeavours to take all necessary technical and organisational security measures to adequately protect your personal data from unauthorised access and misuse at all times.

Insofar as personal data is stored or processed, this is done within a high-security computer centre. To protect the security of your data during transmission, a state-of-the-art encryption method (e.g. SSL) is used via HTTPS. The servers are secured by means of a firewall and virus protection. Back-up and recovery procedures as well as role and authorisation concepts are a matter of course.

The operator's employees are obliged to observe the regulations of the German Telemedia Act (TMG), the German Telecommunications Act (TKG), the new Federal Data Protection Act and the GDPR when handling data.

2.4. Recipients and persons authorised to access personal data

The personal data stored by the operator could be disclosed to the following recipients or categories of recipients (Art. 13 para. 1 lit. e GDPR):

Your personal data can be viewed by our customers depending on their membership. These are:

  • Freelancers

  • Project providers (end customers, system houses and consulting companies as well as personnel service providers)

Your personal data will be processed by us internally by the responsible department(s). These are:

  • IT

  • Support

  • Sales & marketing

  • Accounting

In addition, we have commissioned service providers (so-called order processors). These are carefully selected and checked by us. In addition, we conclude an order processing contract (OPC contract) with each service provider. Our service providers are:

  • Data centre operator, cloud services provider

  • Partner portals

  • Development, system administration and consulting services

  • Shipping service provider

  • Contract management (freelance.de Service GmbH)

In order to carry out your request or to fulfil a legal obligation, it is necessary to pass on your personal data to third parties named below:

  • Tax office

  • external payment service providers

2.5. Data transmission to third countries / third parties

Transmission to third parties

Data is only transmitted to third parties in the cases prescribed by law, insofar as this is necessary to provide the contractual services by transmitting your data to other users (e.g. when using the following features: Application, messaging or recommendation of projects and profiles) or for the processing of payments by an external payment service provider is required.

External payment service providers

We use external payment service providers through whose platforms users and we can make payment transactions.

When paying with PayPal, your payment data is passed on to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg as part of the payment processing. The purpose and scope of the data collection and the further processing and use of the data by PayPal, as well as your rights in this regard and setting options for protecting your privacy, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en_GB.

For payments such as SEPA direct debit, credit card, etc., your payment details will be passed on to Stripe Payments UK Ltd, 9th Floor, 107 Cheapside, London, United Kingdom, EC2V 6DN as part of the payment processing. The purpose and scope of the data collection and the further processing and use of the data by Stripe, as well as your rights in this regard and setting options for protecting your privacy, can be found in Stripe's privacy policy: https://stripe.com/en-gb/privacy. This processing of your payment data may involve transmission to countries outside the EU or EEA (so-called third countries). In cases where international data transmission must be contractually regulated by law, Stripe takes one or more of the following precautions: Entering into an agreement based on EU standard contractual clauses with recipients outside the EEA or the UK; Verifying the recipient's compliance with mandatory internal data protection rules.

The operator has no influence on the type and scope of the data processed by our payment service providers.

In the context of the performance of contracts, we use the payment service providers on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we use external payment service providers on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in order to offer our users effective and secure payment options.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot offer you an electronic payment option.

The data is deleted as soon as it is no longer required for our recording purposes.

The data processed by the payment service providers includes inventory data, such as the name and address, bank details, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as the contract, sum and recipient-related information. The information is required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. Therefore, we do not receive any account or credit card-related information, but only information with confirmation or negative information of the payment. Under certain circumstances, the data may be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to check identity and creditworthiness. Please refer to the terms and conditions and data protection information of the payment service providers.

The terms and conditions and the data protection information of the respective payment service providers apply to the payment transactions, which can be accessed within the respective websites or transaction applications. We also refer to these for further information and assertion of revocation, information and other data subject rights.

Cooperation with order processors and third parties

If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission that you have consented to, a legal obligation provides for this or on the basis of our legitimate interests.

If we commission third parties with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 GDPR.

Transmission to third countries

When processing your personal data, it is not transmitted to countries outside the EU or EEA or service providers from countries outside the EU or EEA (so-called third countries) cannot access your personal data (Art. 13 para. 1 lit. f GDPR). Exceptions are integrated services and contents of third parties (e.g. payment service providers, Google services), here transmission to third countries cannot be excluded. Further information on the transmission of data to third countries and third parties can be found in the respective chapters.

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or if this is done in the context of using third-party services or disclosing or transmitting data to other persons or companies, this is only done if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to express consent or contractually required transmission, we only process or have data processed in third countries with a recognised level of data protection or on the basis of special guarantees, such as contractual obligation through so-called standard protection clauses of the EU Commission, the existence of certifications or binding internal data protection regulations (Art. 44 to 49 GDPR).

3. Website general

3.1. Collection of general information

The operator does not create personal user profiles of freelance.co.uk users.

However, when accessing freelance.co.uk, information of a general nature is automatically collected and stored in log files. This information (e.g. application logs, web server logs, audit logs, mail logs, deletion report) includes, for example, all IP addresses accessing the server as well as information about its operating system, the browser used, the referrer URL (i.e. the website from which you came), the time of access and similar.

In particular, they are processed for the following purposes:

  • To ensure problem-free connection of the website,

  • To ensure smooth use of our website,

  • To evaluate system security and stability,

  • For compliance with accountability and verification obligations as well as

  • for other administrative purposes.

We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us in order to optimise our website and the technology behind it.

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data that serves the provision of the website when the respective session has ended. The general log files are stored for a period of six weeks. Audit logs are created in the context of payment transactions and stored in encrypted form for a period of 12 months (PCI-DSS certification requirement).

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.

3.2. Social Plug-ins

The operator offers you the option of using so-called "social media buttons" on the freelance.co.uk website. These links can be recognised by the logos of the social networks in the respective colours or by the terms "Like", "Share". To protect your data, the operator uses the "Shariff" solution for implementation. This means that these buttons are only integrated on the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you are thus redirected to the services of the respective provider. Only then will your data be sent to the respective providers. If you do not click on the graphic, no exchange takes place between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the corresponding providers. You can find more information about the Shariff solution at the following link: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html.

The following social media buttons are integrated with Shariff on the freelance.co.uk website:

  • Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)

  • XING AG (Gänsemarkt 43 - 20354 Hamburg - Deutschland)

  • LinkedIn Corporation (2029 Stierlin Court - Mountain View - CA 94043 - USA)

  • Facebook (Meta Platforms Ireland Inc., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland)

  • Whatsapp (Meta Platforms Ireland Inc., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland)

3.3. Integration of third-party services and content

It may happen that third-party content, such as tweets from Twitter, videos from YouTube, RSS feeds or graphics etc. from other websites are integrated within the freelance.co.uk website. This always requires that the third-party providers of this content perceive the IP address of the user, because without the IP address, they could not send the content to the browser of the respective user. The IP address is thus required for the display of this content. The operator endeavours to use only such content whose respective providers only use the IP address to deliver the content. However, the operator has no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known, the operator will inform the user of this.

3.4. Facebook Fanpage freelance.co.uk

freelance.de GmbH is responsible for the content of the freelance.co.uk Facebook Fanpage. The technical operation and processing of the data is carried out by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland. This results in joint responsibility according to Art. 26 GDPR.

There is a supplementary agreement between Facebook Ireland and the operator for the processing of Insights data in accordance with Art. 26 GDPR. Through the Insights pages, the operator of Facebook Ireland receives anonymous statistics on the use and usage of the Fanpage (so-called Insights data).

The primary responsibility under the GDPR for the processing of Insights data lies with Facebook Ireland and Facebook Ireland undertakes to comply with all obligations under the GDPR in relation to the processing of Insights Data. The operator does not make any decisions regarding the processing of Insights data and all other information resulting from Art. 13 GDPR, including legal basis, identity of the controller and storage period of cookies on user end devices.

The supplementary agreement "Page Insights Supplement" is essentially provided by Facebook Ireland to data subjects (Art. 26 GDPR). Detailed information on the supplementary agreement can be found here: https://www.facebook.com/legal/terms/page_controller_addendum.

Your data subject rights under the GDPR in relation to Insights data can be asserted at any time with Facebook Ireland or the operator of this Fanpage. For information on your rights, please refer to Facebook's privacy policy https://www.facebook.com/privacy/explanation.

3.5. Cookies and local storage

Like many other websites, freelance.co.uk uses so-called "cookies" as well as "local storage" (also "local data" and "local storage") in order to optimally design and continuously improve our websites for you. In addition to technically necessary cookies, we also use external cookies to analyse or personalise access to our website.

Cookies are small text files that are stored on your end device (laptop, tablet, smartphone or similar) when you visit our website. This automatically provides the operator with certain data such as IP address, browser used, operating system about your computer and your connection to the Internet. Cookies cannot be used to launch programmes or deliver viruses to a computer. Based on the information contained in cookies, the operator can facilitate your navigation and enable the correct display of the web pages. Under no circumstances will the data collected be passed on to third parties or linked to personal data without your consent.

Local storage allows data to be stored locally in the browser's cache. This data is not deleted when leaving the page and remains available until the cache is cleared. Third parties cannot access the data stored in local storage. It is not passed on to third parties and is not used for advertising purposes.

By law, we may store cookies (or local storage) on your device if they are strictly necessary for the operation of this site. For all other cookie types we require your permission. To obtain consent, the operator uses a so-called cookie consent (cookie banner) from Cookiebot. You can also view your consent to use and change or revoke it at any time via the cookie notice https://www.freelance.co.uk/page/cookies.

You can delete individual cookies or the entire cookie stock via the cookie consent (cookie banner) or your browser settings. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information at the following links:

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

For the following applications, the operator requires technical cookies and the data they contain:

  • Session ID of the user to be saved,

  • Saves the user's consent status for cookies,

  • Implement website content in real time,

  • Session ID of the user for the Suite application to be saved

  • Login – Save the status of the user.

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly design and functionality of our website.

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

The provision of the aforementioned data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted.

Further information on the cookies used, as well as details on the storage period, can be found in our cookie notice https://freelance.co.uk/page/cookies.

Non-essential cookies (preferences, statistics, marketing)

Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously. Marketing cookies are used to follow visitors on websites. The intention is to show ads that are relevant and engaging to the individual user and therefore more valuable to publishers and advertising third parties.

he operator uses web analysis technologies from the following providers:

  • Google Analytics

  • Google Ads

  • Storyblok

The processing is based on the user's consent (Art. 6 para. 1 lit. a GDPR). You can also view your consent to use and change or revoke it at any time via our cookie notice https://www.freelance.co.uk/cookies.html.

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website. Further recipients and information on the technical functioning of the web analytics technologies used and on third country transmission can be found in detailed descriptions of the providers (see below Google Analytics, Google Ads).

Of course, you can also view the websites without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. You manage the content of the local storage in the browser via the settings for "Chronicle" or "Local data", depending on which browser you use. Please note that individual functions of the website may not work if you have deactivated the use of cookies or deleted the local storage.

For more information on the cookies used, as well as details on the storage period and the technologies used as part of these tracking tools, please see our cookie notice https://www.freelance.co.uk/page/cookies.

Google Analytics

The operator uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. To ensure compliance with a European level of data protection, Google also invokes the EU standard contractual clauses (Art. 46 para. 2 lit. c GDPR), see https://privacy.google.com/businesses/compliance/ or https://privacy.google.com/businesses/controllerterms/mccs/. Google will use this information on our behalf for the purpose of evaluating the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the Internet. In doing so, pseudonymous user profiles of the users can be created from the processed data.

However, due to the activation of IP anonymisation on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, to compile reports on website activity and to provide other services relating to website activity and Internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to create reports about activities on the website. On this basis, the operator would like to continuously improve its offer and services.

The recipient of the data is Google as an order processor. For this purpose, we have concluded the corresponding order processing agreement with Google.

The data is deleted as soon as it is no longer required for our recording purposes.

You may refuse the use of cookies by selecting the appropriate settings on the cookie consent (cookie banner) or on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en).

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on the website by clicking on the following link Deactivate Google Analytics. This will install an opt-out cookie on your device. This cookie will prevent future tracking by Google Analytics for this website and for this browser as long as the cookie remains installed in your browser.

If you disable access, this may result in functional restrictions on the website.

With the help of the Google Analytics tracking tool, the behaviour of visitors to the website can be evaluated and interests analysed. For this purpose, we create a pseudonymous user profile.

For more information on Google's terms of use and data protection, please visit https://marketingplatform.google.com/about/analytics/terms/gb/ or https://policies.google.com/?hl=en. The operator would like to point out that the code "anonymizeIp" has been added to Google Analytics on this website in order to ensure anonymised collection of IP addresses (so-called IP masking).


Google Ads

The operator uses the services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, ("Google") or the Google subsidiary DoubleClick on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR).

To ensure compliance with a European level of data protection, Google also invokes the EU standard contractual clauses (Art. 46 para. 2 lit. c GDPR), see https://privacy.google.com/businesses/compliance/ or https://privacy.google.com/businesses/controllerterms/mccs/.

We use the online marketing process Google "Ads" to place ads on the Google advertising network (e.g. in search results, in videos, on web pages, etc.) so that they are displayed to users who have a presumed interest in the ads. This allows us to display ads for and within our online offer in a more targeted way, to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he was interested on other online offers, this is referred to as "remarketing". For these purposes, when our website and other websites on which the Google advertising network is active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also referred to as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies may also be used instead of cookies). This file records which web pages the user has visited, which content the user is interested in and which offers the user has clicked on, as well as technical information on the browser and operating system, referring web pages, time of visit and other information on the use of the online offer.

Furthermore, we receive an individual "conversion cookie". The information obtained with the help of the cookie is used by Google to create conversion statistics for us. However, we only learn the anonymous total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that personally identifies users.

User data is processed pseudonymously within the Google advertising network. This means that Google does not store and process the name or e-mail address of the user, for example, but processes the relevant cookie-related data within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymisation. The information collected about users is transmitted to Google and stored on Google's servers in the USA.

Whenever you visit our website, personal data, including your IP address, is transmitted to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

Our company does not receive any information from Google by means of which the data subject may be identified.

These cookies lose their validity after 30 days and are not used for personal identification.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example, in the cookie consent (cookie banner) or via a browser setting that generally deactivates the automatic setting of cookies or sets your browser so that cookies from the domain "googleleadservices.com" are blocked. You can find an alternative option for deactivating the AdWords cookies at the following links: http://www.youronlinechoices.com/de/praferenzmanagement or http://www.aboutads.info/choices.

Please note that you must not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again. If you disable access, this may result in functional restrictions on the website.

For more information on Google's use of data, settings and opt-out options, please refer to Google's privacy policy (https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

Storyblok

We use the content management system (CMS) “Storyblok” on our platform, which is provided by Storyblok GmbH, Peter-Behrens-Platz 2, 4020 Linz, Austria. Storyblok is used for the purpose of managing the content of our website in an efficient and user-friendly manner.

The processing of your data by Storyblok is based on our legitimate interest in a technically flawless and optimized provision of our services in accordance with Art. 6 (1) EU GDPR.

You can find out more about Storyblok GmbH's data protection measures at: https://www.storyblok.com/privacy-policy

3.6. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following hoster: Hetzner Online GmbH (Industriestrasse 25, 91710 Gunzenhausen)

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.


4. Users, profiles and projects

4.1. Registration

A valid e-mail address is required for effective registration on freelance.co.uk. In order to verify that a registration is actually made by the owner of an e-mail address, the operator uses the double opt-in procedure. For this purpose, the sending of a confirmation e-mail and the receipt of the response requested herewith are logged.

As a registered user, you can access content and services according to your membership. Registered users also have the option of changing or deleting the data provided during registration at any time if required. The operator will of course also provide you with information about the personal data stored about you. The operator will also be happy to correct or delete these at your request, insofar as this does not conflict with any legal obligations to retain data. Please contact us for this purpose (see "Operator").

The following personal data is collected during registration:

For freelancers

  • Salutation

  • First and last name

  • E-mail address

For end customers, system houses and consultancies

  • Company name

  • Company address

  • First and last name

Contact person

  • E-mail address

  • Telephone number

For personnel service providers

  • Company name

  • Company address

  • First and last name

Contact person

  • E-mail address

  • Telephone number

  • Payment method and data

  • Billing address

If the registration serves the fulfilment of a contract to which the data subject is a contracting party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b GDPR.

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

4.2. Freelancers and profiles

Pflichtangaben bei Anlage eines Freelancer-Profils

Mandatory information when creating a freelancer profile

In detail, the following personal data is collected:

  • Gender*

  • First and last name*

  • Address*

  • Telephone number*

  • E-mail address*

  • Date of birth*

  • Nationality

  • Mother tongue

  • Work experience (in years)

  • Qualifications / Skills

  • User – ID

  • Profile – ID

All data marked with * can be set by you to be visible only to registered users or generally invisible to all users. To switch an existing profile completely offline, use the button under the menu item , submenu item .

Voluntary information on the freelancer profile

In addition to the mandatory information mentioned above, you can provide further information about yourself or your services in your profile. Furthermore, you have the option of uploading a photo and other personal documents (CV, certificates, documents for projects and professional experience, etc.). The user is responsible for the content of these documents. This information is voluntary and allows visitors to view your profile to learn about the services you offer.

Provision of chargeable services

For the provision of chargeable services, we request additional data, such as payment data, in order to be able to execute your order.

The processing of data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR (e.g. first and last name, address, etc.). The processing of further data entered in the profile is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the profile, we would like to offer you a straightforward way to present yourself as a freelancer on our website and to get in contact with project providers with the aim of initiating a service, work, labour or other employment relationship between freelancer and project provider.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

4.3. Project providers, recruiters and projects

Mandatory information when creating a project provider profile and project

In the case of a project provider profile (personnel service providers, end customers, system houses and consulting companies) and project with a registered account, the following personal data is collected in detail:

  • Company name

  • Company address

  • First and last name Contact person

  • E-mail address

  • Telephone number

  • Payment method and data

  • Billing address

  • Qualifications / Skills

  • User – ID

  • Project – ID

Voluntary information when creating a project provider profile and project

In addition to the mandatory information mentioned above, you can provide further details about your company, person or vacancy in your project provider and employee profile as well as in the project advertisement. Furthermore, you have the option of uploading a company logo and an employee photo. These details are voluntary.

Provision of chargeable services

For the provision of chargeable services, we request additional data, such as payment data, in order to be able to execute your order.

The processing of data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR (e.g. company name, first and last name, address, etc.). The processing of further data entered in the project provider profile and project is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing a company profile and a project, we would like to offer you a straightforward way to present yourself as a project provider on our website, to advertise your projects and to get in touch with freelancers with the aim of initiating a service, work, labour or other employment relationship between freelancer and project provider.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

The processing of data entered by recruiters (e.g. e-mail address, name, etc.) at the facility is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing this feature, we would like to offer you a straightforward way to create and manage recruiters of your company. Newly created recruiters are informed by e-mail about the creation of the account and the access data.

5. Communication

5.1. Notifications, sales / promo

The operator regularly sends e-mails to all registered users of freelance.co.uk. With these e-mails, the operator informs you, among other things, about new features and sends you certain personal notifications (e.g. new applications, results from the search agent, automatic project/profile suggestions, etc.). Furthermore, users can be informed by e-mail about information relevant to the offer or registration, such as changes to the scope of the offer, system messages or technical circumstances.

Notifications

As a registered user, you have the option of receiving personal notifications by e-mail. The notifications are sent to the e-mail address stored in the system. You can send notifications for the following functions:

  • New messages

  • Results from the search agent

  • Results from automatic project and profile suggestions

  • New applications (project providers only)

  • Availability alert (project provider only)

If desired, you can partially deactivate this notification function for the individual functions. Settings for the automatic project suggestions can be found in the menu item "Office" - "Project suggestions". The settings for the notifications of the search agent can be found in the menu item "Office", submenu item "Search Agent", directly when changing or creating a new search agent in the area "Send Options". For the forwarding of applications, you will find the settings in the menu item "Settings", submenu item "Applications" in the "Application Settings" area. Alternatively, please contact us (see "Operator").

The sending of notifications is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the notification functions, we would like to offer you a straightforward way to receive notifications with results or referrals by e-mail. The e-mail address confirmed by the double opt-in procedure during registration will be used for dispatch.

The provision of your personal data is voluntary. Unfortunately, we cannot send you notifications without the provision of your personal data.

Sales / promo (promotional information)

The operator uses your personal data (e-mail address) to occasionally send you promotional information about our services by e-mail.

You can object to this use of your e-mail address and the receipt of promotional information at any time. To do so, you will find an unsubscribe link at the end of each e-mail or please contact us (see "Operator").

The sending of notifications is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR in conjunction with § 7 para. 3 UCA).

By providing these features, we want to offer you an easy way to receive promotional information about our services by e-mail (these are e.g. discount offers, information about new functionalities and services etc.). The e-mail address confirmed by the double opt-in procedure during registration will be used for dispatch.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot send you any promotional information.


The dispatch of promotional information is carried out by means of the dispatch service provider Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin, Germany. You can view the privacy policy of the shipping service provider here: https://www.newsletter2go.de/datenschutz/. The shipping service provider is used based on our legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR and an order processing contract pursuant to Art. 28 para. 3 p. 1 GDPR.

The dispatch service provider may use the recipients' data in pseudonymous form, i.e. without assigning it to a user, to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our recipients to write to them itself or to pass the data on to third parties.

5.2. E-mail – Tracking

In order to continuously optimise the range of services, we analyse which links the users clicked on in the respective mailings. Statistics are collected anonymously using the Google Analytics web tracking tool, without any reference to specific individuals being possible.

The data is deleted as soon as it is no longer required for our recording purposes.

You can object to this use of your e-mail address at any time. To do so, you will find an unsubscribe link at the end of each e-mail or please contact us (see "Operator").

The mailing and the associated performance measurement are carried out on the basis of the consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 GDPR in conjunction with § 7 para. 2 no. 3 UCA or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 f GDPR in conjunction with § 7 para. 3 UCA.

5.3. Contact and contact form

If you contact us by e-mail or contact form, the information you provide will be stored and processed for the purpose of processing the individual enquiry and for possible follow-up questions.

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the contact form, we would like to enable you to contact us in a straightforward way. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

We hereby expressly object to the use of published contact data by third parties for the purpose of sending unsolicited advertising and information material. The operator of the website expressly reserves the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

5.4. Support & ticket management

The operator uses an internal ticket management system to record and process support requests. If a customer contacts freelance.co.uk by e-mail or contact form or uses the "Report project or profile" feature, their e-mail address, name and any other information sent will be stored in this ticket management system.

The processing of the data sent is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

The processing of personal data within the scope of the acceptance or processing of a customer enquiry is solely for the purpose of providing a targeted solution to this enquiry. For this purpose, it is absolutely necessary that the operator can contact the respective customer. The provision of your personal data is voluntary.

5.5. Messaging feature

Furthermore, freelance.co.uk offers the function "Send message" via which freelancers and project providers can get in touch. All messages are stored in your inbox (accessible via the menu item "Inbox", submenu item "Messages"). Receiving internal messages is possible for all registered members. Sending internal messages is only possible for members with a paid membership, whereby freelancers can only contact project providers. When an internal message is received, you will receive a notification by e-mail sent to the e-mail address stored in the system. You can deactivate this notification function if you wish. The forwarding of messages by e-mail is only available to members with a paid membership. For further information on the memberships, please refer to the pages Services / Freelancers or Services / Project Providers.

When you send an internal message to another freelance.co.uk user, the following data will be displayed to the recipient:

  • Your name (if you have made your contact details visible)

The processing of the data used in the messaging feature is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the message function, we want to offer you a straightforward way to get in touch directly with project providers.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the messaging feature.

5.6. Application feature

When applying, the information released in the profile is forwarded to the recipient – depending on the membership including a link to the online profile or with the data from the online profile as a file. You can find an overview of the current and archived applications under the menu item , submenu item . As a registered freelancer with a paid membership, you have the option of having a notification sent by e-mail to the e-mail address stored in the system when a response to your application is received. You can deactivate this notification function if you wish.

The processing of the data used in the application feature is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the application functionality, we want to offer you a straightforward way to apply directly for projects and to send the application documents to the project provider.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the application feature.

5.7. Recommendation of projects and profiles feature

Registered users of freelance.co.uk can send personal profiles or projects posted by other users by automatically generated e-mail to any e-mail address in order to recommend the owner of the profile or project. This is done via the function "Forward profile" ("Forward this freelancer profile to external contacts"), which is displayed above each personal profile or "Forward project", which is displayed next to each project. The name and e-mail address of the recipient of the recommendation and an additional message must be entered. The e-mail is sent in the name of the user. All personal data collected in connection with the recommendation will be used exclusively for the recommendation and will not be used for any other purposes.

When you send a recommendation, the following data is displayed to the recipient:

  • Your name

  • Your e-mail address

The sending by the user takes place under the condition that the recipient does not feel pestered by the e-mail. In order to prevent misuse of this service, the following e-mail data is stored in an audit log, web server log or mail log for a period of six weeks:

  • E-mail address

  • Access time

  • IP address

  • URL

  • Type of HTTP request

  • HTTP status of the HTTP response

  • assigned session ID

  • User name

If the recipients' rights have been violated by this service, it is possible to report the abuse to the operator and to block the recipient's e-mail address. Recipients have the right to receive information about all e-mail data stored by them with the operator. To do so, please contact us (see "Operator").

The processing of the data used in the "Recommendation of projects and profiles" feature is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing this feature, we would like to offer you a straightforward way to send information about interesting projects and profiles to third parties.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the feature "Recommendation of projects and profiles".

The processing of the recipient's entered data (e.g. e-mail address, name) is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing this feature, we would like to offer you a straightforward way to obtain information on interesting projects and profiles. Your data entered by a freelance.co.uk user will be stored for the purpose of sending an e-mail.

5.8. Report project or profile feature

Registered freelancers of freelance.co.uk can report problems, errors or other conspicuous features (e.g. project no longer up-to-date, permanent placement, duplicates, etc.) to projects or profiles of other users. This is done via the function "report project" ("Report problems with this project to the freelance.co.uk team."), which is displayed next to each project or "report profile" ("Report problems with this profile to the freelance.co.uk team."), which is displayed above each personal profile. If you notify us of a project/profile, the information you provide and your e-mail address will be stored and processed for the purpose of processing the individual notification and for possible follow-up questions.

The processing of the data used in the "Report project or profile" feature is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing this feature, we would like to offer you a straightforward way to report problems, errors and other conspicuous features of projects or profiles to us.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the "Report project or profile" feature.

6. More functions

6.1. Statistics and online activity

As a registered user on freelance.co.uk, statistics of your activities are collected. The personal data collected to compile these statistics are generated automatically and are not used for any other purpose.

Activities (public)

When your profile is online, statistics of your online activities are displayed to all visitors of your profile. These include:

  • Time of your registration on freelance.co.uk

  • Number of profile views

  • The date of your last profile update

  • A display of whether you are currently logged in to freelance.co.uk

personal statistics

Under the menu item "Office", submenu item "Statistics" you will find further statistics for your freelance.co.uk account. This data can only be viewed by you and is used to evaluate your membership:

  • Time of your registration on freelance.co.uk

  • Time of last login

  • Statistics of the internal messages

  • Application statistics

  • Memory list data

  • Number of profile views

  • Visitors to your profile

  • Number of project providers monitoring your availability (via availability alert)

When a user with an online profile visits another profile, he is displayed to that user as a "visitor" to his profile. The profile picture, the profile title or position and – for members with a paid membership – the name or project provider name are displayed.

6.2. Customer testimonial

As a registered user of freelance.co.uk, you can give your customer testimonial. This is done via the "Add customer testimonial" function. In addition to your opinion, your name will also be saved and published together with your profile picture (if available). This serves the security of the operator, who can be prosecuted for illegal content on his website, even if it was created by users. You can revoke your consent to the publication of your customer testimonial at any time. To do so, please contact us (see "Operator").

The processing of the data used in the customer testimonial function is based on the user's consent (GDPR Art. 6 para. 1 lit. a).

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our customer testimonial function.

6.3. Comment function

When users leave comments on the blog, in addition to this information, the time of their creation, the e-mail address (e-mail address is not published), optionally the website and the user name previously selected by the website visitor are stored. This serves the security of the operator, who can be prosecuted for illegal content on his website, even if it was created by users. You can revoke your consent to the publication of your comments at any time. To do so, please contact us (see "Operator").

The processing of the data entered as comments is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing the comment function, we would like to enable you to interact in a straightforward way. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our comment function.

6.4. Surveys

The operator conducts user surveys several times a year. Participation is voluntary. The data entered by the participants is stored internally and used anonymously for evaluations or published.

6.5. Evaluations, reporting

Evaluations and reports are created and published exclusively in anonymised form, i.e. without any reference to specific individuals. For this purpose, data is stored internally in a separate database in anonymised form, processed further and output as a result in the form of various reports, analyses and evaluations. You have the right to object to the use or transmission of your data for the purpose of market or opinion research. To do so, please contact us (see "Operator").

6.6. Data Protection Cockpit feature

Project providers with a special paid membership can upload their own privacy policy with the "Data protection consent declaration" function and have registered freelancers agree to it as part of the application or on their own initiative. When a new version of the privacy consent form is uploaded, users with existing consents must agree to the updated version again. The project provider has the option to define this consent as a mandatory or optional field.

The consent to the privacy policy of the project provider by the freelancer takes place within the framework of the application process by means of an additional query or an initiative in the company profile of the project provider in the "Consent to data protection" area. The result of the consent (agreed / disagreed) is transmitted to the project provider and also displayed in their application management (in the "Data Protection Cockpit" area). With the consent, the freelancer is sent a separate e-mail with contact details, the content of the privacy policy and the reference to the right of information and revocation.

As a registered freelancer, you can revoke your consent to the project provider's privacy policy at any time with effect for the future (in accordance with Art. 21 GDPR). For this purpose, it is sufficient to revoke the respective consent in your account in the menu item "Application", in the "Data protection cockpit" area. The revocation of the consent to data protection and the request to delete the personal data will be automatically sent to the project provider by e-mail. A copy of this e-mail will be sent to you as proof. Alternatively, contact the project provider directly.

For information claims about the use of your personal data by the project provider (in accordance with Art. 15 GDPR), please contact the project provider directly as the controller.

freelance.de GmbH is not liable for the accuracy, completeness or legality of the project provider's privacy policy. In the event of a violation of the applicant's rights through the use of personal data by the project provider, the applicant indemnifies freelance.co.uk from all claims. The indemnity also includes the necessary legal costs.

The processing of the data used in the Data Protection Cockpit feature is based on the user's consent (GDPR Art. 6 para. 1 lit. a).

The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to the Data Protection Cockpit feature.

6.7. Have professional post confirmed feature

Registered freelancers of freelance.co.uk can have their project & work experience confirmed by their customers or directly by the operator. This is done via the "Have professional post confirmed" function, which can be executed under each project/professional experience. The list of project/professional experience can be found under the menu item "My freelance.co.uk" and the submenu items "My Profile", "Project & Professional Experience".

Confirmation by customer (confirmation via e-mail)

The confirmation by the customer takes place via an automatically generated e-mail, which is sent by the user to any e-mail address. The salutation, the name and a supplementary message and the e-mail address of the recipient of the recommendation are optional. The e-mail is sent in the name of the user. All personal data collected in connection with the confirmation request will be used exclusively for the confirmation and will not be used for any other purposes.

When you send a confirmation request, the following personal data will be displayed to the recipient:

  • Your name

  • Your e-mail address

The sending by the user takes place under the condition that the recipient does not feel pestered by the e-mail. In order to prevent misuse of this service, the following e-mail data is stored in an audit log, web server log or mail log for a period of six weeks:

  • E-mail address

  • Access time

  • IP address

  • URL

  • Type of HTTP request

  • HTTP status of the HTTP response

  • assigned session ID

  • User name

If the recipients' rights have been violated by this service, it is possible to report the abuse to the operator and to block the recipient's e-mail address. Recipients have the right to receive information about all e-mail data stored by them with the operator. To do so, please contact us (see "Operator").

With the confirmation by the recipient, the name, the company and the e-mail address of the customer are saved and displayed. There is the option of anonymous confirmation, in which case no data of the customer is displayed. The customer has the right to revoke the consent to the display and storage of his data at any time without giving reasons. To do so, please contact us (see "Operator").

Confirmation by operator (confirmation via document)

In order to have the project & work experience confirmed by the operator, a copy of a proof of work (e.g. work certificate, etc.) must be submitted to the operator (data not required must be blacked out). Submitted documents for verification are automatically added as a public file attachment to the professional post after verification and confirmation by the operator and are visible to visitors of the profile. Customers concerned have the right to object to the publication of their data at any time without giving reasons. To do so, please contact us (see "Operator").

The processing of the data used in the "Have professional post confirmed" feature is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing this feature, we would like to offer you a straightforward way to have project & professional experiences confirmed by third parties.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the "Have your professional post confirmed" feature.

The processing of the recipient's entered data (e.g. e-mail address, name) is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing this feature, we would like to offer you a straightforward way to confirm freelancers' project & professional experiences. Your data entered by a freelance.co.uk user and the information you provide as part of the reference confirmation will be stored for the purpose of sending an e-mail and for displaying the confirmed professional post.

6.8. Certificate of Authenticity Feature

As a registered freelancer with a paid membership, a Certificate of Authenticity can be issued at your request. This is done via the "Certificate of Authenticity" function. For further information on memberships, please see the page Services / Freelancers. For this purpose, you must submit a copy of a current electricity, telephone or Internet bill or a copy of your driving licence, a checklist to validate some profile data and, if applicable, a copy of your work permit to the operator as proof of identity (data that is not required, especially serial numbers, should be blacked out). The checklist includes the following data:

  • Gender

  • First and last name

  • Address

  • Nationality

  • Date of birth

  • E-mail address

  • Telephone numbers (Business / Mobile)

The checklist is stored for the period of validity of the Certificate of Authenticity within the framework of the applicable privacy policy. Submitted documents for the verification requirement will be duly destroyed by the operator after verification. You can revoke your consent to the activation of the Certificate of Authenticity at any time. To do so, please contact us (see "Operator"). For more information, see the Certificate of Authenticity page.

The processing of the data used in the Certificate of Authenticity feature is based on the user's consent (GDPR Art. 6 para. 1 lit. a).

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our Certificate of Authenticity feature.

6.9. Quality assurance feature

If the contact details of a company publishing a project cannot be validated, the operator requests a validation document (e.g. business registration) as a quality assurance measure. Submitted documents for the verification requirement will be duly destroyed by the operator after verification.

6.10. freelance.co.uk - Suite feature

As a registered user on freelance.co.uk, you can create your customers, record project times and create and send invoices online. Your company name (optional), name, address, VAT ID and account details as well as the invoice amounts are recorded. The data collected via the freelance.co.uk - Suite is stored in a database separate from the portal (www.freelance.co.uk) on a separate server in Germany. To register in the freelance.co.uk - Suite, a one-time communication takes place between the portal server and the module server. This one-time exchange is SSL-encrypted. The user name, e-mail address and encrypted password are transmitted. The data collected in the freelance.co.uk - Suite is only available to the user for his personal evaluations.

In the course of providing the services, the operator may have access to your personal data and that of your customers. When processing and using personal data, the operator acts on your behalf and is obliged under Art. 28 GDPR to follow your instructions exclusively. The instruction must be in writing. You are responsible for the permissibility of the data collection, processing and use as well as for the exercise of the rights of the data subjects.

The processing of the data used in the freelance.co.uk - Suite feature is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the freelance.co.uk - Suite, we would like to offer you a straightforward way to manage customer data, working hours and invoices.

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our freelance.co.uk - Suite feature.

6.11. Project export feature

Projects advertised on freelance.co.uk are forwarded to selected partner portals via the project export. There, the project advertisements are published under the company name "freelance.co.uk", partly without mentioning the company name or also with the company name of the advertising company. This depends on the contractual agreement between freelance.de GmbH and the partner portals. As a rule, projects of all qualifications are exported to the partner portals; if there are restrictions on certain qualifications, this is indicated in the export notes. By default, the export to all portals is activated, but it can be set individually by each project provider under the menu item "Project export". The project export functionality is available for all registered project providers.

6.12. Extended visibility feature

Via the "extended visibility" functionality, freelancer profiles placed online on freelance.co.uk are published with selected cooperation partners. There, the profiles are displayed on behalf of freelance.co.uk on the partner pages. This is only a display or linking of the profiles, transmission of the data to the cooperation partners does not take place. The "extended visibility" functionality is available for all registered freelancers. For further information on our cooperation partners, please contact us (see "Operators").

6.13.Cloud services

The operator uses software services accessible via the Internet (so-called "cloud services", also referred to as "Software as a Service (SaaS)") for the following purposes: Document storage and management, calendar management, e-mailing, spreadsheets and presentations, sharing documents, content and information with specific recipients or publishing other content, as well as internal and external chats and participation in audio and video conferences.

The software services used by the operator for these purposes are provided by the provider(s) named below on their servers. In this context, personal data may be processed and stored on the servers of the providers to the extent that these are part of communication processes with the operator or are otherwise processed by the operator as set out in the context of this privacy policy. This data may include, in particular, master data and contact data of users, data on transactions, contracts, other processes and their contents. Cloud service providers also process usage and metadata to secure their servers and optimise their services.

The operator points out that, depending on the location of the provider named below, the data named in more detail below may be transmitted to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult. If the provider used by the operator offers to process the data exclusively within the EU, the operator intends – if currently not already implemented – to process your data exclusively there.

The processing of data required for the performance of contracts and pre-contractual enquiries is based on Art. 6 para. 1 lit. b GDPR. The processing of further data is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).

Cloud service providers used are:

Microsoft Cloud services:

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA

Website: https://www.microsoft.com/de-de/microsoft-365/onedrive/online-cloud-storage

Privacy policy: https://privacy.microsoft.com/en-gb/privacystatement

Hubspot:

HubSpot Germany GmbH, Koppenstr. 93, 10243 Berlin, Germany, Steuernr: DE312070441

Website: https://www.hubspot.com/

Data policy: https://legal.hubspot.com/privacy-policy

7. Your rights and final provisions

7.1. Deletion or blocking of data

The operator adheres to the principles of data avoidance and data economy and therefore only stores your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods set by the legislator. If you have given us your consent, we will store your data until you revoke your consent.

After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions. In the following overview you will find our deletion periods for personal data:

Type of dataExamplesDeletion deadlinesComment
Log data general Application logs, web server logs, mail logs, etc. 6 weeks
Log data payment transactions Audit logs 12 months PCI-DSS certification (secure payment transactions)
Log data Proof of data deletionUser ID, URL, etc. 3 years
Freelancer – (registration data, customer testimonial, account or profile-specific data, freelance.co.uk - Suite data and data from other used features) Name, address, e-mail address, etc. 48 hoursData of registered freelancers will be deleted a maximum of 48 hours after termination of the account. In the case of an active subscription, the deadline is extended to 6 weeks.
Personnel service providers, end customers, system houses and consulting companies – (registration data, customer testimonial, account or profile-specific data, freelance.co.uk - Suite data and data from other used features) Name, address, e-mail address, etc. 6 weeks Data from registered companies will be deleted a maximum of 6 weeks after the account is terminated. If there are still service fee claims against companies, the First begins only at the time of the last fee claim (Contract end date).
Data for sales / promo (promotional information) E-mail address 12 weeks The data will only be processed in this context as long as the relevant consent has been given. It is deleted after 12 weeks.
Data for contact form, support & ticket management, "Report project or profile" feature Name, e-mail address, etc. 12 weeks Data will be deleted no later than 12 weeks after the request has been processed. If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.
Applicant data and application documents (at freelance.de GmbH) Name, address, e-mail address, CV, certificates, picture, etc. 6 months

Relevant for job advertisement of freelance.de GmbH (see Data will be deleted no later than 6 months after the end of the application process.


Comment data Name, e-mail address, etc. -The data is deleted as soon as it is no longer required for the purpose of collection or consent is revoked.
Analysedaten (z.B. Google Analytics)pseudonymisierte Nutzungsdaten-Die Löschung der Daten erfolgt, sobald diese für unsere Aufzeichnungszwecke nicht mehr erforderlich sind.
Data relevant under commercial law or tax law Invoices & accounting vouchers, business letters, etc. 10 years Legal requirements: § 257 German Commercial Code, § 147 tax code as well as § 14b VAT Act
Data relevant under commercial law or tax law Commercial letters (excluding incoming and outgoing invoices), business letters, e-mails and other digital documents 6 years Legal requirements: § 257 German Commercial Code, § 147 tax code as well as § 14b VAT Act

7.2. Right to information

You have the right to receive information about all of your personal data stored by the operator (in accordance with Art. 15 GDPR). You can view your data after logging in under the menu item "My freelance.co.uk" and the submenu items "My profile", "Company profile" and "Project management". Further data can be found under the menu item "Settings", submenu item "Account". Alternatively, you can contact the operator with questions about your right to information and the data stored about you (see "Operator").

7.3. Right of objection and revocation

You have the right to object to the display of your data on freelance.co.uk. To do so, use the button "Visibility on/off" under the menu item "My freelance.co.uk", submenu item "Overview".

To exercise your right to object to processing (Art. 21 GDPR), please contact us (see "Operator").

You can make changes or revoke consent at any time by notifying the operator with effect for the future (Art. 7 para. 3). To do so, please contact us (see "Operator").

7.4. Right to appeal

You can lodge a complaint with the supervisory authority responsible for you at any time (Art. 77 GDPR). Your competent supervisory authority depends on the federal state of your residence. A list of the supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

7.5. Other rights

For rectification (Art. 16 GDPR) or erasure of data (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) or the right to data portability (Art. 20 GDPR), please contact us (see "Operator"). The use of freelance.co.uk is then only possible to a limited extent.

7.6. Subject to change

Experience shows that the legal situation regarding data protection is subject to regular reforms, to which the privacy policy may also have to be adapted. The content of this offer is also subject to constant changes and further developments. The operator therefore reserves the right to adapt this privacy policy accordingly. In addition, you should visit this website at regular intervals to inform yourself about possible changes to the privacy policy and other terms of use on this website. The new privacy policy will then apply to your next visit.

Last update: May 27, 2024