Master information
IT Support Engineer
Position: IT Support, 1st line, 2nd line, IT technician
Start: As soon as possible
End: Not specified
Location:
Wigton, United Kingdom
Method of collaboration: Project only
Hourly rate: Not specified
Latest update: 25 Nov 2024
Task description and requirements
IT Support & Systems Administrator
We are looking for an IT Support & Systems Administrator to deliver exceptional customer-facing IT support and technical expertise.
Key Responsibilities:
* Provide IT support across user queries, logged requests, and technical incidents.
* Manage Microsoft operating systems (Windows 10/11, Windows Server 2008R2-2022) and desktop applications like Office Suite.
* Maintain and troubleshoot client devices (PCs, laptops, smartphones, printers).
* Support and administer physical hosts, virtual servers, and network infrastructure.
* Collaborate with global teams for systems consistency and backups.
* Maintain asset registers and manage IT hardware/software procurement.
* Supervise IT support staff (currently one apprentice).
Skills & Experience:
* Strong Microsoft tech expertise (Active Directory, Exchange, Azure Entra).
* Proficiency in VMware vSphere.
* Preferred experience in system administration, hybrid IT environments, and technologies like CyberArk, Cisco Meraki, and HPE SAN.
* Strong problem-solving, organizational, and communication skills.
* Ability to work under pressure and prioritize effectively.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice
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