I am a Certified Salesforce Admin, with a passion for making CRMs simple! The biggest frustration many clients face is the multiple ways to navigate their system and the potential clicks needed to achieve an outcome. I believe simplicity increases user engagement and therefore drives customer insights. On top of ensuring the platform is performing at its very best potential for you, I can also handle the more mundane tasks of user management, security settings, data imports/exports, workflow automation, and report generation, ensuring optimal utilisation of Salesforce to drive your business growth. Training Services I am a previous Operations Director, responsible for all in-house training requirements. I am accustomed to delivering training to a diverse group of people at various skill levels. I can produce training materials and deliver training sessions to a group or 1 to 1, via a remote platform of your preference.
SkillsSalesforce5 Train the trainer5 Training (IT)5 System administration5 Database administration5 Data collection / -management5