Administrative Team Member & Customer Service Rep
Hourly rate: members only
Availability: members only
Willingness to travel: On request
Professional status: Freelancer
Last updated: 5 Sep 2023
Total work experience:
Language skills: English, Bulgarian,
Personal summary
• Attentive administrative team member organised in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures. • Focused Administrative team member and customer service rep motivated to improve service satisfaction and contribute to overall company success. Well-developed communicator versed in support solutions.• Committed Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations. • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. • Service-focused customer relations team member experienced in handling high call volumes with impeccable phone manner. Skilled in documentation, time management and multitasking.
Skills
Database administration5 Personnel administration5 CRM (Customer Relationship Management)5 Workshop - customer orientation6Language skills
English
Fluent knowledge
Bulgarian
Native speaker