Customer Service Representative

Hourly rate: members only

Availability: members only

Willingness to travel: On request

Professional status: Freelancer

Last updated: 4 Sep 2024

Total work experience: 6 year(s)

Language skills: English, Filipino,

Personal summary

I'm a highly motivated and dedicated individual with a proven track record of success in customer service. I have over 5 years of experience in customer service, working with various companies including Alorica Teleservices, Concentrix, and VXI Global Holdings. I began my career at Alorica Teleservices as a Customer Experience Agent, where I gained valuable experience in handling customer inquiries and resolving issues. I transitioned to the Doordash account during the pandemic, where I excelled at navigating food delivery orders and ensuring customer satisfaction. At Concentrix, I provided comprehensive customer support through various channels, including chat, email, and phone calls. I demonstrated strong problem-solving skills and a commitment to resolving customer concerns effectively. In my role at VXI Global Holdings, I provided technical sales and billing support, demonstrating my ability to handle complex inquiries and offer solutions. I consistently exceeded customer expectations and contributed to the team's success. I possess strong communication, interpersonal, and problem-solving skills. I am a highly motivated and dedicated individual with a strong work ethic. I am always willing to go the extra mile to help my colleagues and customers. I am a quick learner and adapt easily to new situations and challenges. I am very interested in this position and believe my skills and experience align perfectly with your company's needs. I am eager to contribute my skills and knowledge to your team and help drive success for the company. Thank you for your time and consideration.

Skills