Customer Support Representative
Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Freelancer
Last updated: 21 Jul 2023
Total work experience:
Language skills: English, Armenian, Russian,
Personal summary
I am highly skilled in problem-solving and have a knack for identifying root causes and implementing effective solutions. I am experienced in using customer support software, such as Zendesk, to manage and prioritize tickets, maintain accurate records, and collaborate with team members to deliver prompt and efficient resolutions. Beyond my technical skills, I am a dedicated and empathetic individual who genuinely cares about providing the best possible customer experience.
Skills
CRM (Customer Relationship Management)4 Customer Service5 Zendesk2 Analytical Skills5 Multitasking6 Phone Etiquette6Language skills
English
Fluent knowledge
Armenian
Native speaker
Russian
Advanced