Ziclarey
Hourly rate: members only
Availability: members only
Willingness to travel: Within the UK
Professional status: Freelancer
Last updated: 10 Oct 2022
Total work experience:
Language skills: English,
Personal summary
I have been engaging courteously with customers via various channels; phone calls, and emails. Professionally handle incoming requests and ensure that issues are resolved both promptly and thoroughly. Provide prompt and accurate information to customers in response to enquiries about products and services. Log customers’ complaints and enquiries for analysis and decision making - collecting customers’ information as well as other call related data as required in templates. Manage customer database. Lastly, I continuously evaluate and identify opportunities to drive process improvements that positively impact customer experience.
Language skills
English
Fluent knowledge