H.A. Damayantha

H.A. Damayantha

Hourly rate: members only

Availability: members only

Willingness to travel: Worldwide

Professional status: Employee

Last updated: 15 May 2022

Total work experience:

Language skills: English,

Personal summary

Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems. Develops detailed system and other functional specifications and user documentation for major systems. Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues. Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues. Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing. Develops training materials, operating and user manuals; trains staff in assigned systems. Develops disaster recovery plans and ensures appropriate planning and training of those responsible. The research analyzes and evaluates new technologies and makes recommendations for their deployment. Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc Facilitates communications between Management and its clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and Management, for either specific IT services or general technical support, including any chargeback mechanisms. Provides guidance to, and may supervise, new/junior staff, consultants, etc. Serve as an expert for PC maintenance, PC assembling, Software installation, troubleshooting of LAN, Server-based systems, and PC-based systems. Maintaining large scale Wide Area Network and supervision of the better performance and security of the network

Language skills

English

Fluent knowledge