People Leader | Customer Advocate | Skilled Project Manager
Hourly rate: members only
Availability: members only
Willingness to travel: On request
Professional status: Freelancer
Last updated: 8 Dec 2024
Total work experience: 15 year(s)
Language skills: English, Filipino,
Personal summary
Seasoned with extensive experience in operations and people leadership, team development and process improvement. Demonstrated expertise in training, coaching, and performance management, coupled with a proven track record in enhancing customer experience, and executing service recovery. Adept at collaborating with C-level executives in eCommerce, managing complex projects, and delivering impactful results through meticulous documentation, reporting, and data management.
Skills
Data collection / -management4 CRM (Customer Relationship Management)3 Product management2 Document management4 Account management3 Performance evaluation3 Project management - software-training3 Training - time / self management3 Personnel administration3 Project reporting3Language skills
English
Fluent knowledge
Filipino
Native speaker