Customer Success Manager | Outbound Sales Associate

Hourly rate: members only

Availability: members only

Willingness to travel: Worldwide

Professional status: Freelancer

Last updated: 27 Aug 2024

Total work experience:

Language skills: English,

Personal summary

Hi Goodday, I am excited to apply for the job. With 7 years of experience in outbound sales and 1 year of experience as a Customer Success Manager, I am confident that my unique blend of sales and management skills makes me an ideal candidate for this role. Throughout my sales career, I have developed strong relationships with clients, identified new business opportunities, and created successful sales strategies. My experience at Telus International and Sutherland Global has taught me the importance of exceeding customer expectations and achieving high levels of customer satisfaction. As a top performer in these organizations, I have consistently demonstrated my ability to drive revenue growth and improve customer retention. As a Customer Success Manager at RingCentral, I successfully managed a portfolio of high-value customers with a combined annual contract value of $7.3 million. I achieved a 90% retention rate and a Net Promoter Score of 95%, demonstrating my ability to build strong relationships with customers and ensure their satisfaction with our products and services.

Skills