IT Service Delivery Manager

IT Service Delivery Manager

Hourly rate: members only

Availability: members only

Willingness to travel: Worldwide

Professional status: Freelancer

Last updated: 12 Aug 2024

Total work experience:

Language skills: English, French, Hindi,

Personal summary

Well-accomplished IT leader adept at spearheading global projects, focusing on service delivery management, strategic transitions, and project oversight. Excels in enhancing service delivery frameworks and leading complex transitions with a keen eye for operational excellence and compliance with industry standards. Demonstrates a robust command of best practices in project management, stakeholder engagement, and strategic planning within international settings. Pro􀏐icient in applying ITIL frameworks, managing crossfunctional teams, and fostering continuous improvement to meet and exceed performance metrics. Emphasizes a data-driven approach to decision-making, ensuring alignment with corporate objectives and maximizing ROI. Committed to leveraging advanced analytics, risk management skills, and Agile methodologies to drive successful outcomes and robust IT solutions.

Language skills

English

Fluent knowledge

French

Fluent knowledge

Hindi

Native speaker