RPA Consultant / Automation Consultant

Hourly rate: members only

Availability: members only

Willingness to travel: On request

Professional status: Freelancer

Last updated: 24 Jul 2024

Total work experience:

Language skills: English,

Personal summary

• Implemented RPA Services: Over 100 business processes for clients such as GEMS Education (with over 40 schools and 125,000 students), Medcare Hospital Group, Al-Futtaim Group, Dubai Financial Center, Imdaad Facility Management, and Zulekha Hospital Group. • Integrated Communication Channels: Developed WhatsApp and chatbot services for Saudi German Hospital Group, Etisalat, and Tawzea Logistics. • Lead Architect for ePayment Gateway: Launched the second-generation release at Dubai eGovernment, integrating 27 departments. • Government eServices Portal: Led the launch of the second generation at Dubai Municipality. • Content Management Services: Implemented for banks including National Bank of Fujairah, Union National Bank, and Commercial Bank of Dubai. • Appian BPM Suite: Led consulting services to establish the foundational Appian-based business process management suite at National Bank of Fujairah. • Direct Debit Payment System: Managed presales and delivery of direct debit payment service for Dubai based banks integrated with central bank of U.A.E • FlexiForms Engine: Managed delivery and automated testing of Credit Card and Loans application forms using Selenium and Cucumber. • Online Procurement Supplier Portal: Managed delivery for the second-largest shipbuilding and repair yard in the Middle East, with automated testing using Selenium. • Technology Transformation Project: Architected and managed the transformation for Port of Fujairah from legacy software to J2EE WebLogic-based centralized architecture. • Document Management Solutions: Managed presales, team building, and delivery for clients including Commercial Bank of Dubai, National Bank of Fujairah, Union National Bank, ASRY (Arab Shipbuilding and Repair), Banagas (Oil & Gas), and American Express. • Business Intelligence Solutions: Managed presales, team building, and delivery for clients including Lamprell (Oil & Gas), Boehringer Ingelheim (Healthcare), Ittihad Investment, Network International, Al Masraf Bank, Rak Bank, National Fujairah Insurance, Byrne Equipment Rental, and Dubai Smart Government. • Kofax Capture Upgrade: Delivered an upgrade from standalone to server-based architecture for Union National Bank in the UAE. • Document Management Workflow Solutions: Implemented in OpenText using OScript, CMIS, web services, LAPI, and database-based integration techniques for financial institutions and ship maintenance companies. • Enterprise Architecture: Architected major staging and production environments with multiple zones, firewalls, load balancers, routers, portals, integration layers, SAN storage, disaster recovery, backup policies, monitoring tools, and clustered mode servers. • Prominent Achievements as Enterprise Architect and Project Manager: Dubai e-Government's strategic Online Multi-Payment Gateway (ePay), Mobile Payment Gateway, Online Centralized Bill Payment System, Online Centralized Bill Payment System, Dubai Municipality Integrated Revenue Collection System, e-Tender Management System, and Online Parking Fine Payment. • Awards: Certificate of appreciation from the Assistant Director General of Dubai Municipality for maintaining the enterprise portal operational 24/7. • PCI-DSS Compliance: Experienced with 3D-secure based credit card payment implementations. • IT Applications Virtualization: Managed support at Dubai Sports City, including Oracle EBS ERP and various third-party applications. • Mobile Payment Gateway: Developed a system for mobile payments and status inquiries via SMS for Salik toll payment, DEWA bill payment, and Dubai police fine payment. • Government eServices Statistics (GESS): Evaluated government departments based on eServices quality, completion, and adoption. • Food Import & Re-export Service: Facilitated the submission, inspection, and follow-up of food consignment details integrated with Dubai Ports Authority. • e-Tender Management System: Provided functionalities for online tender publishing, bidding, evaluation, negotiation, and awarding, with secure document encryption.

Skills