Operations & Performance Improvement Lead

Operations & Performance Improvement Lead

Hourly rate: members only

Availability: members only

Willingness to travel: On request

Professional status: Freelancer

Last updated: 18 Jul 2024

Total work experience:

Language skills: English, Thai, Spanish,

Personal summary

After completing my BA in English from Thammasat University, I led Little Korean BBQ as General Manager, where I applied my critical thinking skills to overhaul pricing and marketing strategies, achieving full expense coverage in record time. My knack for inventory analysis and performance improvement played a pivotal role in enhancing operational efficiency and customer satisfaction. At Alstom, my contributions were characterized by developing KPIs that drove team efficiency across multiple countries and implementing digital tools, including Microsoft Excel to optimize supply chain processes. My ability to coach and guide teams, paired with a strategic mindset, aligns with organizational goals and cultures focused on continuous improvement and innovation, as evidenced by my successful handling of customer escalations and a proactive approach to supply chain and logistics challenges.

Language skills

English

Fluent knowledge

Thai

Native speaker

Spanish

Beginner