Customer Service Representative | Virtual Assistant

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: 26 Sep 2024

Total work experience:

Language skills: English,

Personal summary

🌟 Experienced Customer Service Representative and Virtual Assistant Ready to Elevate Your Business 🌟 Hello! I'm Alyssa, a highly motivated professional with a diverse background and a passion for delivering exceptional service. With 3 years of experience as a customer service representative and a year as a virtual assistant, I bring a unique blend of skills and expertise to every project I undertake. My academic background includes a degree in Psychology and studies in Hotel and Restaurant Management, providing me with a solid foundation in understanding human behavior and delivering top-notch hospitality. Additionally, I have hands-on experience in e-commerce business management as a social media manager, where I successfully utilized platforms like Facebook, Instagram, and Twitter to drive engagement and sales. In my previous role as a field coordinator for a local government unit, I developed strong organizational and coordination skills, ensuring the smooth execution of various projects and initiatives. This experience has honed my ability to handle multiple tasks efficiently and work under pressure while maintaining attention to detail. I am proficient in a wide range of software tools and platforms, including Canva, Photoshop, Adobe Premiere Pro, Zendesk, Salesforce, Talkdesk, Avaya, Google Suites, and Microsoft Office. Whether it's creating captivating visual content, managing customer interactions, or analyzing data, I have the technical skills to get the job done effectively. My goal is to provide outstanding support and assistance to help your business thrive. Let's work together to achieve your goals and exceed your expectations! Ready to take your business to the next level? Let's chat!

Skills