Social Media Manager / Customer Service / Virtual Assistant

Personal summary

A collaborative team member proficient in offering administrative support, clerical duties, technical and customer service, and account management. My hands-on experience involves task prioritization, team collaboration, and organized processes to enhance work efficiency and productivity. I am driven by a continuous desire to acquire new skills and dedicated to ongoing learning. With a strong focus on goals, I am capable of working effectively with minimal supervision. I have over 5 years of experience in customer service, 2 years of Real estate cold calling, and lead generation, and 2 years of experience managing various social media platforms, such as Facebook, Instagram, Twitter, and LinkedIn. I have successfully increased the online presence, engagement, and brand awareness of several clients across different industries. As a social media manager, I am responsible for creating and executing effective social media strategies, developing and posting relevant and engaging content, monitoring and analyzing the performance of each platform, and interacting with the target audience. I can also do basic video editing and I can also edit in Canva. I am a creative, organized, and self-motivated person who is passionate about social media and digital marketing. I have excellent communication and interpersonal skills, as well as the ability to work independently or as part of a team. I am always eager to learn new skills and keep up with the latest trends and best practices in the field.

Skills

Social management2 Customer Service5 Cold Calling2 Video Editing1 Virtual Assistant2