Success Manager
Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Freelancer
Last updated: 26 Oct 2021
Total work experience:
Language skills: French, English, Spanish,
Personal summary
Because of my proximity to the customer, I am particularly good at getting customers excited about upgrading or adding products. Identifying the opportunities where upselling makes sense requires that I know and understand the needs of your customers. I am a very experienced Customer Success Manager and in the best position to alert customers to such opportunities when they know that the features of a package or complementary products meet certain customer needs.
Skills
Account management16 Business consulting18 Business continuity management (BCM)11 Succession planning7Language skills
French
Native speaker
English
Fluent knowledge
Spanish
Beginner