Account Manager, Client Relations, Customer Support, E-commerce & Business Development
Experienced Product Owner and adept Client Relations & Customer Success Manager with a proven track record of 9 years in the industry. Proficient in utilizing diverse CRM and E-commerce tools, with pivotal involvement in conceptualizing and launching a pioneering product for esteemed Fortune 500 brands such as Pizza Hut, YUM. Possesses exceptional analytical prowess, leveraging tools including Google Analytics, G-Suite, Firebase, Braze, Adjust, and A/B Testing to drive data-informed decisions. Recognized for guiding clients in pinpointing root causes impacting Conversion Rates, consistently elevating these rates. Profound expertise extends to SEO, ASO, and crafting impactful Digital Brand Strategies. Passionate about delivering results and committed to fostering continuous growth and success.
SkillsProduct management5 Business Analyst5 Customer Support8 Client Relations8 Account management5 Conversion Rate Optimization5