Zarah Espina
Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Freelancer
Last updated: 27 Nov 2024
Total work experience:
Language skills: English, Filipino, Korean,
Personal summary
Experienced in human resources for almost 9 years, mainly for recruitment, timekeeping, compensation and benefits, training, and development (community management skills acquired). Task description and requirements are based on my employment and business distributorship background: Listing Management: Create and update trackers. Email and Communication: Manage and respond to emails. Document Management: Organize and maintain important documents Social Media and Marketing: Manage social media accounts and create content to promote products and engage with the audience. Database Management: Maintain a database, updating contact information and tracking communication history. Organize and categorize Administrative Tasks: Manage calendars, and coordinate meetings. Handle general administrative duties. Transaction Coordination: Assist in coordinating inquiries to point of contacts Ensure all tickets are resolved and are completed accurately and on time. Customer Relationship Management (CRM): Utilize trackers and cases queued using google sheets Website Management: Update and maintain the website with current listings, blog posts, and other content. Lead Generation: Assist in lead generation activities, such as reaching out to potential customers to avail our services, nurturing leads, and scheduling follow-up calls. Personal Assistance: Provide general administrative support including managing personal tasks that may overlap with professional duties. Compliance and Regulation: Stay informed about company regulations, and compliance requirements, ensuring that all activities adhere to industry standards.
Skills
Customer acquisition3 Campus-recruitment9 Design3 Business-to-business (B2B)3 Business-to-Consumer (B2C)3Language skills
English
Fluent knowledge
Filipino
Fluent knowledge
Korean
Beginner