Zarah Espina

Hourly rate: members only

Availability: members only

Willingness to travel: Worldwide

Professional status: Freelancer

Last updated: 27 Nov 2024

Total work experience:

Language skills: English, Filipino, Korean,

Personal summary

Experienced in human resources for almost 9 years, mainly for recruitment, timekeeping, compensation and benefits, training, and development (community management skills acquired). Task description and requirements are based on my employment and business distributorship background:    Listing Management:         Create and update trackers.    Email and Communication:         Manage and respond to emails. Document Management:         Organize and maintain important documents    Social Media and Marketing:         Manage social media accounts and create content to promote products and engage with the audience.  Database Management:         Maintain a database, updating contact information and tracking communication history.         Organize and categorize Administrative Tasks:         Manage calendars, and coordinate meetings.         Handle general administrative duties. Transaction Coordination:         Assist in coordinating inquiries to point of contacts         Ensure all tickets are resolved and are completed accurately and on time. Customer Relationship Management (CRM):         Utilize trackers and cases queued using google sheets  Website Management:         Update and maintain the website with current listings, blog posts, and other content. Lead Generation:         Assist in lead generation activities, such as reaching out to potential customers to avail our services, nurturing leads, and scheduling        follow-up calls.    Personal Assistance:         Provide general administrative support including managing personal tasks that may overlap with professional duties. Compliance and Regulation:         Stay informed about company regulations, and compliance requirements, ensuring that all activities adhere to industry standards.

Language skills

English

Fluent knowledge

Filipino

Fluent knowledge

Korean

Beginner